Sales

Your sales team knows how to sell IT solutions. But they’ve never evangelized managed services to your existing and target customers. Further complicating matters, your sales team is worried about their compensation under a managed services model.  Get Started: Register to enter our Resource Center, where you’ll be able to download numerous guides to building and running your managed services business. And check back often. We post new guides in the MSPmentor Resource Center every week.

Putting A Price On Eternal IT and MSP Happiness

Mr. Burns the SimpsonsThe evil-hearted Mr. Burns of Simpson’s fame once quipped “One dollar for eternal happiness? I’d be happier with the dollar.”

As funny as this line is, it underscores an important business reality — at the end of the day, it doesn’t matter how good your offering is, what matters is how much people are willing to pay for it.  The same is true for Managed Services. So how do MSPs optimally price their offering?  Below are a few simple guidelines to help you coax that dollar out of Mr. Burns’ stingy pocket. Read More >

Encore: View Our Oct. 2 Managed Services Webcast

During our October 2 Webcast, we explored network operation center (NOC) development and outsourcing strategies. If you missed the MSPmentor Live: CEO Exchange broadcast, you can  view and listen to the archived event now.

And, sign up for our next Webcast panel discussion, scheduled for November 6 at 2:00 p.m. eastern. Here are the details for the November 6 edition of MSPmentor Live: CEO Exchange.

CIOs Cutting 2009 IT Consulting Budgets

CIO Budget CutsIf you’re a managed service provider, make sure you don’t brand yourself as an IT consultant. That’s one of the key areas where chief information officers plan to cut their budgets for 2009, according to a new survey from the CIO Executive Board.

According to the survey findings: Read More >

Nimsoft Survey: Managed Services Push Into the Enterprise

Conventional wisdom says most managed service providers (MSPs) target small businesses that have 100 or fewer seats and no IT management team. But a new survey from Nimsoft reveals that experienced MSPs can successfully target businesses with 1,000 or more employees.

Of course, Nimsoft positions its software for enterprise-class remote monitoring and management opportunities. So it’s in Nimsoft’s best interest to evangelize MSP success in larger deployments.

Still, the survey results are worth exploring and may help some MSPs to unlock new revenue opportunities in larger settings. Here are some survey highlights.

Read More >

Evolve IP: 100 Managed Customers In 180 Days

Evolve IP, a managed service provider in Wayne, Pa., just made my “watch” list. Evolve says it has lined up more than 100 new customers since launching its managed technology services operations  roughly 180 days ago. Read More >

Hosted Solutions Scores MSP Deal With Atlanta Falcons

Hosted Solutions Offers Managed Services to Atlanta FalconsHosted Solutions, a data center provider and managed services provider, has won an far-reaching business deal with the NFL’s Atlanta Falcons.

Hosted Solutions says it will provide the Falcons with a fully managed backend infrastructure, which includes bandwidth, security, network, dedicated servers, Microsoft licenses and backups.

Ironically, during the ConnectWise Partner Summit in Orlando, Florida, last week, several attendees mentioned to us that MSPs in the Atlanta area have experienced more local and regional competition from each other in recent months.

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The Ultimate Managed Services Research Report?

A comprehensive managed services research report just hit my desktop. It’s from Techaisle. I’m not very familiar with Techaisle’s history or research methods. However, the company claims they surveyed 6,827 small businesses to pinpoint managed services spending trends across the globe.

The following blog entry is one of my longest ever, and it’s packed with data that may help MSPs develop their sales, marketing and business strategies for 2009. Take a look. Read More >

ConnectWise, OnForce: On A Collision Course?

At first glance, ConnectWise and OnForce have vastly different business strategies. But take a closer look and you’ll find that the two companies appear to be on a collision course — especially as managed service providers (MSPs) seek to outsource work to one another through trusted partnerships.

Read More >

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