MSPmentor

The ConnectWise Story: ConnectWise was established in 1982 as the dominant IT solutions company in the Tampa, Florida area, providing a full suite of offerings for small and mid-sized companies. As the company expanded, the organization experienced exponential growth in business complexity, and managing the details of the organization became nearly impossible. ConnectWise faced a critical inflection point: The company had to either hire a complete middle management team, or find a way to significantly streamline and automate the business.

Fortunately, the company chose the latter option and built ConnectWise PSA, the company’s flagship product.

Initially launched in 1998, ConnectWise PSA worked wonderfully, as measured by the percentage of net profit obtained every year, which far exceeded industry standards. Even so, the original intention was not to market the software.

However, when ConnectWise demonstrated the PSA (professional services automation) software at an industry show, overwhelming customer demand prompted ConnectWise to create a separate division. The goal: Make the ConnectWise PSA solution available to IT solution providers nationwide.

Since then, ConnectWise PSA has helped more than 27,000 professional IT solutions firms achieve the same high levels of service and profitability, and it can do the same for you.  The ConnectWise team is so certain you will be successful with their product that they back their certainty with a Satisfaction Guarantee.

View a  Quick Overview of ConnectWise!

ConnectWise Managed Service Automation
Run your managed IT services business on the ConnectWise managed service automation platform and watch your bottom line grow!

Managed Services is the number one driver of recurring revenue, and recurring revenue is the key to wealth in the IT industry. ConnectWise can completely drive your managed services offerings with a step-by-step method to migrate your traditional IT business to managed IT services.

With the ConnectWise Managed Services software add-on, you are able to centralize, manage, invoice and report on your managed services offerings to reduce complexity, increase productivity and maximize ROI. It will help you create a managed service offering that matches your capabilities with your client needs. Achieve complete IT managed service automation from client asset tracking to recurring invoicing.

Manage your clients proactively instead of reactively with our managed services software to increase client satisfaction and improve uptime!

• ConnectWise Managed Service Automation Software Feature List
• ConnectWise MSP Add-on supports all leading managed service tools
• Device alerts are automatically turned into service tickets
• Auto-discovery of workstations and servers update configurations
• One-click, efficient navigation from ConnectWise to managed service tools
• Executive Summary reports are automatically emailed to clients monthly
• Agreements are updated with accurate device counts

Download free white papers:

• Universal Best Practices for Managed Services Providers
• Service Level Management: Reaching the Pinnacle of Managed Services Company

Contact: sales@connectwise.com