Managed Services Events

Our MSPmentor Live: CEO Exchange webcasts are hosted roughly one time per month. Also, MSPmentor Editorial Director Joe Panettieri speaks at numerous managed services conferences, summits and executive gatherings. For more info, email joe [at] ninelivesmediainc.com.

Here’s a look at our next webcast, plus links to archived webcasts, and links to third-party managed services events.

MSPmentor Live: CEO Exchange
November 6, 2:00 p.m. Eastern
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  • Topic: Up-selling Your Services In A Down Economy
  • Key Theme: Customer Acquisition and Retention Strategies During the Economic Crunch
  • Format: Webcast Panel Discussion
  • Featured Guests: 
    • Gary Pica, general manager of mindSHIFT Technologies, one of North America’s top MSPs
    • A key mindSHIFT customer
    • Joe Panettieri, editorial director, MSPmentor (as moderator)
  • Issues Covered: You submit the questions. Gary and our panel will supply the answers. You’ll learn how Gary and the mindSHIFT sales team pitch, maintain and expand win-win customer relationships. And you’ll hear from an actual mindSHIFT customer who describes his IT priorities — working with mindSHIFT — for the next six months.
  • Sponsored by: Kaseya
  • Content Questions: Contact Joe Panettieri, editorial director, MSPmentor (joe [at] ninelivesmediainc.com or 631-423-3536)

MSPmentor Live: CEO Exchange
Recorded October 2, 2008
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  • Topic: Mastering the Network Operation Center Challenge
  • Format: Webcast
  • Guests:
    • Rob Leon, VP of operations, inhouseIT, ranked No. 8 on the MSPmentor 100
    • Eric Speer, president, LAN Doctors, ranked No. 32 on the MSPmentor 100
    • Jim Alves, executive VP, product marketing, Kaseya
    • Joe Panettieri, editorial director, MSPmentor (as moderator)
  • Issues Covered: Using an extended panel format — where attendees get to ask even more questions — we will explore whether MSPs should (A) build their own network operation centers, (B) partner for NOC services or (C) do both.
  • Sponsored by: Kaseya
  • Content Questions: Contact Joe Panettieri, editorial director, MSPmentor (joe [at] ninelivesmediainc.com or 631-423-3536)

MSPmentor Live: CEO Exchange
Recorded September 10, 2008
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  • Topic: Steal Great Ideas From Great MSPs
  • Format: Webcast
  • Guests:
  • Issues Covered: During the webcast we’ll cover such topic areas as:
    • Current and future services: The top managed services offered today, and the key services you should introduce in 2009
    • NOC strategies: Build your own, or leverage a partner’s NOC?
    • Pricing strategies: Per user vs. per device – the great debate
    • Sales development: How does a top MSP drive sales within existing and new customer bases?
    • Marketing: How to position and promote your company
  • Sponsored by: Kaseya
  • Content Questions: Contact Joe Panettieri, editorial director, MSPmentor (joe [at] ninelivesmediainc.com or 631-423-3536)


MSPmentor Live: CEO Exchange
Recorded June 25, 2008
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  • Topic: Managed Services 2.0: Escape From Commodity Pricing
  • Format: Webcast
  • Guests:
  • Issues Covered: Learn how to coordinate and tie together multiple managed services initiatives. Avoid commodity pricing, and discover how professional services automation can lift your product margins. Also our guests will describe their business transformations, sharing their “before” and “after” stories.
  • Sponsored by: Autotask
  • Questions: Contact Joe Panettieri, editorial director, MSPmentor (joe [at] ninelivesmediainc.com or 631-423-3536)
  • Download the archived event from here


MSPmentor Live: CEO Exchange
Recorded June 12, 2008
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  • Topic: Lift Your MSP Revenue — Without Hiring More Staff
  • Format: Webcast
  • Guests:
  • Issues Covered: Learn from MSPmentor 100 companies and Kaseya experts, as they describe how to increase your sales and profit margins without recruiting more staff.
  • Sponsored by: Kaseya
  • Questions: Contact Joe Panettieri, editorial director, MSPmentor (joe [at] ninelivesmediainc.com or 631-423-3536)
  • Dowload the Archived Event From Here


About the MSPmentor Live: CEO Exchange: No hype. No empty sales pitches. Just timely information, business ideas, sales strategies, product information and an open discussion between you and the people you need to know in the MSP industry.

Additional Events

MSPmentor Editorial Director Joe Panettieri is confirmed to attend and/or speak at the following events:

MSPmentor is also tracking the following events, watching for news and industry developments:

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